Uniservercm

Hire Us For Virtual Office Assistance

Virtual Assistance – be it remotely managing the administration of your practice, replying to calls made by your patients, or transcribing clinical notes in real-time – can make a world of difference to how efficiently and profitably you are running your practice.

Focus on what generates revenue in your business by hiring dedicated healthcare virtual assistants from Sunknowledge. We help you keep track of your daily records and improve your patient engagement efforts simultaneously.

Uniserve RCM’s Virtual Assistants – comprising Virtual Medical AssistantsVirtual Office Assistants and Virtual Scribes – offer a highly cost-effective solution without compromising on quality. Brightree® certified, 100% HIPAA compliant and critically acclaimed, Uniserve RCM is trusted by the best names in healthcare across 30+ specialties.

Our Virtual Assistants (VA) can be assigned to a broad range of tasks such as medical billing and collections, data entry, back office and support, customer service, accounting and bookkeeping, helping you with full growth potential.

Virtual Medical Assistance

1. Medical Records Management
2. Chart Preparation & MR Filing
3. Data Entry & Transcription
4. Medication Refills
5. After-care Support like CPAP-Compliance
6. Remote Patient Monitoring
7. Medical Credentialing Services
8. Prior Authorizations

Virtual Office Assistance

1. Appointment Management
2. Patient Communication
3. Billing & Insurance Support
4. Telephone Triage Assistance
5. Travel Arrangements
6. Bookkeeping
7. Sales, Billing & Delivery
8. Research & Report Preparing

Benefits of Live Virtual Assistance in Healthcare

  1. Enhanced Documentation Quality: Live Virtual Assistance ensures detailed and accurate documentation during patient encounters, leading to improved record-keeping progression and better patient care.
  2. Improved Patient Experience: By providing prompt and attentive support, Virtual Assistants enhance the overall patient experience, fostering trust and satisfaction.
  3. Reduced Provider Burnout: Virtual Assistance alleviates the administrative burden on healthcare providers, allowing them to avoid burnouts and dedicate more time to patient-care rather than on non-clinical tasks.
  4. Better Claims Management: With live Virtual Assistance, the claim creation process is expedited, reducing delays and ensuring efficient reimbursement.
  5. Risk Reduction: Virtual Assistants, owing to their training and experience, help mitigate risk factors by ensuring compliance with regulations and minimizing errors in documentation and billing.
  6. Workflow Simplification: Integrating Virtual Assistance into healthcare workflows simplifies processes, making them more efficient and allowing for better time management.
  7. Accelerated Receivables: By optimizing billing processes, live Virtual Assistance reduces accounts receivable days, improving cash flow and financial stability.
  8. Improved Practice Operations: Virtual Assistants bring back the human touch to medical practices, offering personalized support and enhancing the provider-patient relationship.

Embracing live Virtual Assistance in healthcare not only enhances operational efficiency but also improves patient care outcomes, ensuring a seamless and satisfying experience for both providers and patients alike.

Why Choose Us

Leverage the Uniserve advantage now

1. Consistently high productivity in the entire Virtual Assistance space
2. Neutral, ‘General American Accent’ voice support
3. Qualified, pre-screened college graduates as VAs
4. Reduction of your operational expenses by up to 80%
5. Dedicated resources catering to your specific requirements
6. VA services and solutions that support all EMRs/EHRs
7. Get started with our superfast 1-week transition
8. Real-time, zero-lag assistance across all US time-zones
9. First 30 days FREE for seamless integration and error-free implementation
10. No binding contracts, no hidden cost, no restrictive clauses
11. Excellent reference from top names across 50 states

How it Works

Call Us

We hold an initial discussion with you to find out what it is that you need and expect, how often, and when. We also answer all the questions you may have for us.

Free Trial

You and your appointed VA(s) can try our services for 30 days at no cost, with no binding contracts or restrictions.

Onboarding

If you like us, we can start. We are here to assist you in making the best use of our service – delegation, performance, improved outcomes and better ROI